Based on demographics and what you know about the personality styles, think about the type of content your audience would be interested in and how they want to consume it.Read More
Filtering by Category: Press Coverage
When you dial into a contact center and are placed on hold, how long are you willing to wait before you hang up?Read More
Chicago Innovation and Rivet launch new podcast, Innovating...Chicago-Style, to showcase stories behind the region’s most innovative companies and founders
CHICAGO – December 19, 2018: Chicago Innovation, an organization that educates, connects and celebrates innovators in the Chicago region, has partnered with Rivet, a smart audio creation and distribution company, to produce a new podcast series, Innovating…Chicago-Style, spotlighting winners of the Chicago Innovation Awards over the last 15 years.Read More
CHICAGO, Oct. 4, 2017 — Television news stations are turning to Rivet Radio to reach listeners at home through Amazon’s line of Echo smart speakers. Rivet Radio, a forerunner in the creation, management and distribution of smart audio, recently completed a successful one-market pilot with The E.W. Scripps Company, creating and delivering audio news stories to reach into listeners’ homes through smart speakers.Read More
Marketplace of business applications focused 100% on customer experience; Rivet Radio leverages industry-leading Genesys Customer Experience Platform to deliver world-class solutions
Rivet Radio has launched News On Hold on the Genesys AppFoundry – a newly available online marketplace focused on customer experience solutions. The AppFoundry allows Genesys customers to discover, research and connect with a broad range of customer experience applications, integrations and services that address their unique customer needs.
According to Forrester Research, 73% of callers say that valuing their time is the most important thing a company can do to provide great customer service. Rivet’s News On Hold product demonstrates appreciation by providing callers with engaging and informative bite-sized news stories during their hold time. News categories include headlines, arts and entertainment, technology, government and politics and more, and can be tailored by what a business wants its callers to hear.Read More
Mood Media Corporation, the world's leader of in-store Experience Design solutions, today announces a partnership with Rivet Radio. Mood has made Rivet Radio's award-winning audio programming available on Mood Mix, the company's streaming music platform for businesses.Read More
By: Melissa Harris, Chicago Tribune
The concept is modeled after online radio service Pandora, except the rolling content is news, not music. The Rivet News Radio app will feature national and local news, hyperlocal traffic reports and weather. Users can also adjust the settings so that songs stored on one’s iPhone play between the news reports.Read More
By: Michael Miner, Chicago Reader
Radio communication has come a long way since World War I, when the tactic of sending infantry forward shielded by an artillery barrage was confounded by the inability of the advancing infantry to tell the distant cannoneers exactly where they were.
By World War II the problem was solved, and a staple of the Hollywood movies of that era is the scene where a crouching radioman whispers coordinates. Today there’s not much radio can’t do: we hop in the car, punch a button on the dash, and settle into the music that puts our minds at ease or the news that tells us what’s going on all over the world and our city. During rush hours, radio reports incessantly on the state of the expressways, allowing us to plan our routes accordingly.Read More