Business - New
73% of callers say that valuing their time is the most important thing a company can do to provide great customer service (Forrester Research, Inc., 2015). Demonstrate your appreciation by providing your callers with News On Hold or Custom News On Hold to engage and inform them during their dwell time.
News On Hold
Rivet’s bite-sized stories inform and entertain customers while they are waiting. News feeds are customizable by category, ensuring callers hear stories applicable to your industry.
Custom News On Hold
Use what you own with Custom News On Hold
Leverage existing communications, use your existing conference call platform and take advantage of employee routines with Custom News On Hold.
Rivet turns your announcements, newsletters, press releases & more into engaging audio stories that will have a lasting impact on your call participants.
With Custom News On Hold, you can inform and educate your workforce and partners with branded, relevant audio stories while they’re captively waiting for their meeting to start.
Your employees no longer have to spend time catching up on announcements, newsletters, press releases and CorporateTube as this information is conveyed during their hold time.
Replace existing hold-time activities with targeted, educational, informative and emotive experiences.
Use what you own
Leverage the valuable materials your team has spent hours creating. We will work together to publish your communications on your audio conferencing platform.
Your marketing communications never sounded so good!
Get In Touch!
To learn more about Rivet Business, contact Terri Lydon at +1-847-702-0963 or via email.